Covid-19 and Summer Vacation 2020 Questions and Answers

The staff of Sandpiper Rentals hopes you and your family are safe and healthy during these uncertain times of COVID-19. Now that States and Cities are beginning to reopen, many of our tenants previous and new, have many questions regarding their Martha’s Vineyard summer vacation. Below you will find answers to some of the most important questions you may have regarding your upcoming summer vacation.

As new questions and answers become available we will update this list so please bookmark and check back regularly.

Will The Ferries Be Operating This Summer?

 Yes, the ferries will be running, but it is possible that there will be changes to the schedule. We suggest that you visit the Steamship Authority website for detailed information regarding the ferry schedule. https://www.steamshipauthority.com/visitors/vineyard

What Cleaning Protocols Are In Place To Ensure My Family’s Safety During Our Stay On Martha’s Vineyard?

We are working closely with rental owners to create a comprehensive set of cleaning and hygiene protocols that comply with the standards set forth by the Center for Disease Control. These protocols apply to:

Cleaning Products

Personal Protective Gear for Housekeepers

High Touch and Hard Surfaces

Soft Surfaces

Bedding

Will Restaurant’s And Beaches Be Open? 

At this time we do not know for certain what the status and/or protocols will be for beaches and restaurants. We will keep you informed.

Will We Get A Refund If We Are Not Able To Travel Due To The Covid-19 Pandemic?  

Sandpiper Rentals offers a cancellation addendum allowing for a full refund should you need to cancel your reservation due to Covid-19. The aforementioned addendum does not apply to commissions or processing fees paid to date.

Please keep in mind that this addendum applies only to newly booked rentals and is not applicable to previously booked rentals. Previously booked rentals have a cancellation clause that remains in effect.

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